Posted on 09-17-2019 12:57 PM
I was making new installers packages that set defaults for all of our printers to BW 2-Sided to save some trees and Ink. I have encountered some difficulties where the nice print dialog from the vendors Xerox and HP now default to a very ugly confusing CUPS looking dialog box. I assumed this was an error in my package but after more testing I realized this appears to be a Mojave 10.14.6 bug... the dialog boxed look just like the link below... Has anyone else experienced this issue? Is there a fix? I cant push printers out to my users that have this type of dialog box for printing... it will just confuse them.
https://forums.macrumors.com/threads/can-we-talk-for-a-second-about-the-printer-dialogs-in-mojave.2148321/
Posted on 09-17-2019 02:06 PM
I know the thread on MacRumors is a little old but I'm on 10.14.6 and my print menus look pretty normal. At least like the "before" photos.
Posted on 09-17-2019 02:16 PM
I am definitely seeing a difference with my printers... Below are screenshots of my HP Color Laserjet M750 before and after 10.14.6
Before
After 10.14.6
Posted on 09-17-2019 02:55 PM
Apple Isn't allowing sandbox access to print drivers anymore. Take a look at mine and be happy with yours. Notice the scroll box.
Posted on 09-17-2019 03:17 PM
Touché
My Xerox...
What a car wreck...
Posted on 09-17-2019 03:25 PM
OMG, what apps are these from?
Posted on 09-17-2019 03:26 PM
Houston we have a problem... hope Apple can fix this ASAP.
Posted on 09-18-2019 02:38 PM
Yep... I’m with all of you! I quite liked the xerox layout... even I have trouble puzzling out certain finishing options now, let alone a regular user!
Posted on 12-24-2019 09:19 AM
It appears the issue has been resolved in macOS Catalina. The Xerox print dialog now appears correctly.
Posted on 12-26-2019 12:59 PM
@rgerman What app did you test printing in? Do you see the proper Xerox print dialog in Safari?
Posted on 12-27-2019 06:25 AM
Safari looked correct as well. I am using the XeroxPrintDriver_5.3.0_2118.dmg from Xerox's site.