Pro Tools 2021.7 Helper Tool Install Prompt

[daniel_kaminski]

Hello everyone!

I'm hoping someone out there has a way to automate the installation of the helper tool that you get prompted to install when you launch Pro Tools 2021.7 for the first time? Pro Tools in this case is being installed using the PKG installer you download directly from Avid. Thanks in advance!

[rrouleau · Accepted solution]

I believe what you may be looking for are the com.avid.bsd.shoetoolv120 files.

I have had luck prior by creating a secondary package and installing it after the initial Protools installer (with restart enabled).

[daniel_kaminski]

Good morning!

Yep, figured out the same thing this weekend. Tried to upload an image was got an error "You do not have permission to upload images." But my screenshot looks identical to yours @rrouleau.

For anyone else that runs into this, package up the items in @rrouleau screenshot 🙂

[jimmyb]

Running into the same issue on a small Media lab. Each user is prompted for the Pro Tools helper to be installed with admin creds. The files listed in the above solution have been installed using the pkg method shown. Anyone know a way to get this installed for all/new users and prevent the prompting? 

Thanks!