Posted on β08-20-2021 03:26 PM
Hello everyone!
I'm hoping someone out there has a way to automate the installation of the helper tool that you get prompted to install when you launch Pro Tools 2021.7 for the first time? Pro Tools in this case is being installed using the PKG installer you download directly from Avid. Thanks in advance!
Solved! Go to Solution.
Posted on β08-23-2021 05:03 AM
I believe what you may be looking for are the com.avid.bsd.shoetoolv120 files.
I have had luck prior by creating a secondary package and installing it after the initial Protools installer (with restart enabled).
Posted on β08-23-2021 05:03 AM
I believe what you may be looking for are the com.avid.bsd.shoetoolv120 files.
I have had luck prior by creating a secondary package and installing it after the initial Protools installer (with restart enabled).
Posted on β08-23-2021 09:44 AM
Posted on β02-11-2022 05:03 AM
Running into the same issue on a small Media lab. Each user is prompted for the Pro Tools helper to be installed with admin creds. The files listed in the above solution have been installed using the pkg method shown. Anyone know a way to get this installed for all/new users and prevent the prompting?
Thanks!
Posted on β08-17-2022 01:27 PM
Just curious if you happened to move to the 2022 version and have to re-visit this? I tried to implement your fix in the 2022 version, but when I launch Pro Tools, the helper error is gone but the application never launches (only bounces and bounces and then ends).
Also, I was curious the scripts, settings and snapshots folders on the left under sources, where did those come from? Do they contain files that are needed?
Thanks!
Posted on β08-17-2022 01:38 PM
@bbarciz I am no longer using a package to deploy the avid shoetool file.
I have now added a Files and Processes Execute Command to our Protools installer package to copy the file over (This works for our environment with PT 2022.7).
ditto /Applications/Pro\ Tools.app/Contents/Library/LaunchServices/com.avid.bsd.shoetoolv120 /Library/PrivilegedHelperTools/
Screenshot Attached:
Posted on β08-18-2022 05:44 AM
Thanks for the idea. Do you not have to do anything with the plist file into the LaunchDaemons folder?
Posted on β10-28-2022 01:53 PM
I don't recall where I got this Pro Tools postscript install, but it still works for me via Self Service: