"PTUpdate wants to make changes."

[dilok]

Has anyone ran into this message before?
"PTUpdate wants to make changes. Type your password to allow this"
Couldn't find anything via Google for OS X.

[damienbarrett]

Any chance you have Pro Tools installed?

[dilok · Accepted solution]

@damienbarrett][/url That's what I thought too, but the users in question do not have Pro Tools installed. I actually looked at both their console logs and it appears to be coming from a Webex plug-in which they both have installed.

12/17/14 9:04:04.901 AM PTUpdate[60640]: App excute path: /private/var/folders/m0/9k93thbx22s3hbw5z6t_fjfr0000gp/T/TemporaryItems/WEBEXPRODUCTUPDATE_TEMPFOLDER0123456789/PTUpdate.app
12/17/14 9:04:04.914 AM PTUpdate[60640]: Load bundle path: /private/var/folders/m0/9k93thbx22s3hbw5z6t_fjfr0000gp/T/TemporaryItems/WEBEXPRODUCTUPDATE_TEMPFOLDER0123456789/PTUpdate.app/Contents/PlugIns/wbxtrace.bundle
12/17/14 9:04:04.932 AM PTUpdate[60640]: App excute path: /private/var/folders/m0/9k93thbx22s3hbw5z6t_fjfr0000gp/T/TemporaryItems/WEBEXPRODUCTUPDATE_TEMPFOLDER0123456789/PTUpdate.app
12/17/14 9:04:04.936 AM PTUpdate[60640]: Load bundle path: /private/var/folders/m0/9k93thbx22s3hbw5z6t_fjfr0000gp/T/TemporaryItems/WEBEXPRODUCTUPDATE_TEMPFOLDER0123456789/PTUpdate.app/Contents/PlugIns/wbxtrace.bundle
12/17/14 9:04:04.953 AM PTUpdate[60640]: Load wbxtrace module success!

[vbpadmin]

That is the Webex Productivity Tools updater. The path to this file is ~/Library/Application Support/Cisco/Webex Plugin/Updates/PTUpdate.app/Contents/MacOS/PTUpdate