Recon stuck at "Gathering Sleep Password info"

ferrispd
New Contributor III

I have no idea what this is or why it is a problem now. I am hoping that someone here may have seen this before.

here are the results of recon scan
MacBook-Pro-2:~ administrator$ sudo jamf recon -verbose verbose: Timeout: 10 verbose: Checking availability of <I removed this for privacy> verbose: The JSS is available.
Retrieving inventory preferences from <I removed this for privacy>...
Locating applications...
Searching path: /Applications
Locating hard drive information...
Finding extension attributes... verbose: Running script for the extension attribute Active Directory OU
Locating accounts...
Locating package receipts... verbose: Found app: /Applications/Siri.app
Locating software updates...
Locating printers... verbose: Locating running services... verbose: Gathering auto login user verbose: Found app: /Applications/QuickTime Player.app verbose: Found app: /Applications/Chess.app verbose: Found app: /Applications/Photo Booth.app verbose: Found app: /Applications/Books.app verbose: Found app: /Applications/Notes.app verbose: Found app: /Applications/Image Capture.app verbose: Found app: /Applications/Home.app verbose: Running script for the extension attribute Adobe Creative Cloud Desktop verbose: Found app: /Applications/Self Service.app verbose: Found app: /Applications/Preview.app verbose: Found app: /Applications/Microsoft Remote Desktop.app verbose: Found app: /Applications/Dashboard.app verbose: Running script for the extension attribute adobe-flash verbose: Found app: /Applications/News.app verbose: Found app: /Applications/TextEdit.app verbose: Found app: /Applications/Stocks.app verbose: Running script for the extension attribute auto-update2 verbose: Found app: /Applications/Mail.app verbose: Found app: /Applications/Safari.app verbose: Found app: /Applications/Dictionary.app verbose: Found app: /Applications/Contacts.app verbose: Found app: /Applications/Time Machine.app verbose: Found app: /Applications/Utilities/AirPort Utility.app verbose: Found app: /Applications/Utilities/VoiceOver Utility.app verbose: Found app: /Applications/Utilities/Terminal.app verbose: Found app: /Applications/Utilities/Activity Monitor.app verbose: Found app: /Applications/Utilities/Screenshot.app verbose: Finding CoreStorage information... verbose: Running script for the extension attribute CPU Details verbose: Found app: /Applications/Utilities/Grapher.app verbose: Found app: /Applications/Utilities/Audio MIDI Setup.app verbose: Found app: /Applications/Utilities/System Information.app verbose: Found app: /Applications/Utilities/Keychain Access.app verbose: Found app: /Applications/Utilities/Migration Assistant.app verbose: Found app: /Applications/Utilities/Script Editor.app verbose: Found app: /Applications/Utilities/ColorSync Utility.app verbose: Found app: /Applications/Utilities/Console.app verbose: Found app: /Applications/Utilities/Disk Utility.app verbose: Found app: /Applications/Utilities/Bluetooth File Exchange.app verbose: Found app: /Applications/Utilities/Boot Camp Assistant.app verbose: Running script for the extension attribute CrowdStrike Sensor ID verbose: Found app: /Applications/Utilities/Digital Color Meter.app verbose: Found app: /Applications/Font Book.app verbose: Running script for the extension attribute CrowdStrike Sensor Version verbose: Found app: /Applications/FaceTime.app verbose: Found app: /Applications/ForeScout SecureConnector.app verbose: Found app: /Applications/Maps.app verbose: Found app: /Applications/Mission Control.app
Locating hardware information (Mac OS X 10.14.5)... verbose: Running script for the extension attribute Falcon password set verbose: Found app: /Applications/Stickies.app verbose: Found app: /Applications/Photos.app verbose: Found app: /Applications/Messages.app verbose: Found app: /Applications/Calculator.app verbose: Found app: /Applications/Pulse Secure.app verbose: Found app: /Applications/VoiceMemos.app verbose: Found app: /Applications/iTunes.app verbose: Found app: /Applications/Launchpad.app verbose: Found app: /Applications/Reminders.app verbose: Found app: /Applications/App Store.app verbose: Found app: /Applications/Automator.app verbose: Found app: /Applications/Calendar.app verbose: Found app: /Applications/System Preferences.app verbose: Running script for the extension attribute FireEye HX Agent verbose: Running script for the extension attribute Firewall verbose: Running script for the extension attribute Forescout verbose: Running script for the extension attribute Forescout (old version) verbose: Running script for the extension attribute Google Chrome Extension List verbose: Running script for the extension attribute Java verbose: Running script for the extension attribute java-8-runtime verbose: Running script for the extension attribute Last Reboot verbose: Running script for the extension attribute Last User verbose: Running script for the extension attribute MacOS Software Updates: Automatically Check for Updates verbose: Running script for the extension attribute MacOS Software Updates: Automatically Download New Updates When Available verbose: Running script for the extension attribute MacOS Software Updates: Automatically Install App Updates from App Store verbose: Device is BLE capable: yes verbose: Device is SIP protected: Enabled verbose: Checking AD status... verbose: Running script for the extension attribute MacOS Software Updates: Automatically Install System Data and Security Updates verbose: Gatekeeper status: App Store and identified developers verbose: Running script for the extension attribute mozilla-firefox verbose: Running script for the extension attribute Pulse Application Launcher verbose: Running script for the extension attribute Rapid 7 Insight Nexpose Sensor Version verbose: Gathering sleep password info

1 ACCEPTED SOLUTION

ryan_ball
Valued Contributor

@ferrispd could it be something in the Nexpose Sensor Version extension attribute?

View solution in original post

2 REPLIES 2

ryan_ball
Valued Contributor

@ferrispd could it be something in the Nexpose Sensor Version extension attribute?

ferrispd
New Contributor III

You were correct, the extension attribute code was doing something that the database did not like. I removed it and we are back in business.