Posted on 04-11-2023 11:36 AM
I have a pair of iPads where the device certificate has expired, and they no longer seem to be communicating with our instance.
How can I renew these certs, or otherwise get these in working order again?
Solved! Go to Solution.
Posted on 04-12-2023 04:49 AM
You will need to reinstall iPadOS. If you have the ability to reinstall iPadOS restricted with a configuration profile you will need to use DFU mode. Then reenroll in to MDM.
Posted on 04-11-2023 11:56 AM
I do believe they will need to be wiped and reenrolled into Jamf.
Posted on 04-12-2023 04:49 AM
You will need to reinstall iPadOS. If you have the ability to reinstall iPadOS restricted with a configuration profile you will need to use DFU mode. Then reenroll in to MDM.
04-12-2023 07:02 AM - edited 04-12-2023 07:03 AM
Thanks, DFU was the step I needed.
It was offline long enough to have its device cert expire, so there was nothing I needed to save on it in my case.
Posted on 01-25-2024 09:59 AM
So if a device is offline long enough to where the cert expires, it needs to be DFU restored in order to be re-enrolled? Noted.