Search for devices by Device ID?

[johntgeck]

Hi everyone!

I'm working with another admin trying to clear up some database issues and one of the suggestions is to try to resolve some issues with stuck commands on a bunch of devices. The MySQL database output only gives us the "device_id" field as a unique identifier. But I can't seem to use that in the device search, as all of our devices have apparently blank fields for that. Is this a bug? Something we didn't implement correctly when adding the devices to Jamf?

[mm2270]

I'm not sure that's the correct field for what you may be after. Unless I'm mistaken, I think the field you want has been called "JSS Mobile Device ID" (for mobile devices) for some time now. Maybe it changed in a very recent update though. But that field will give you a unique numeric value for each device enrolled in your Jamf server, which is likely what the MySQL db is referencing.
I don't know exactly what Device ID is referring to for mobile devices.

[SubhiHashwa · Accepted solution]

You can use the API or the URL [My device ID is 1011] [like https://XXXXXXX.jamfcloud.com/mobileDevices.html?id=1011&o=r ] , the device ID is never displayed in the search result as a field.

[johntgeck]

I just realized I never looked back at this thread! Yes this was what we ended up doing.

[dlondon]

I see the same blank info. It seems like a bug to me. You could send a message to Jamf Support and ask them if they agree

[epomelow]

I'm actually working on the same issue at the moment too, trying to clean up several device errors in my logs. To search by JAMF ID, I just create a new advanced search (don't save it) and then use jamf computer id is #### as the criteria. A few extra clicks, but it got the job done.