Posted on 08-22-2019 01:40 PM
Hello Everyone,
For those with a custom banner do you use the recommended pixel size? My branding is being cut off and it is the recommended 1500 x 500.
Posted on 08-23-2019 12:50 AM
The same as mine.
Posted on 12-31-2019 05:11 AM
Hi
Did you ever find out why this happens ?
TIA
Posted on 12-02-2020 05:18 AM
Hey,
is there an answer? I could not use any banner, even when it has the recommended pixel size (500x1500).
Best regards
FS
Posted on 12-02-2020 06:33 AM
The actual size of the banner depends on the size of the window. The smaller the window, the more "complete" the image. Bigger window, smaller banner. It's some weird scaling thing they do (that nobody asked for).
Posted on 12-03-2020 04:29 AM
Hey @larry_barrett ,
thank you for your response. I found this: https://www.jamf.com/jamf-nation/feature-requests/8163/fix-the-self-service-header-image-scaling-and-specs
But my problem is, that I can upload and use some pictures as header, but not all. For example i could use the pic called "testheader.png" but not the "header4.png"
Is there a maximal size for the data-file (max 1000 KB, or something like that) ?
Best regards
FS