Self Service - Branding Header

Scott_Zellner
New Contributor

Hello Everyone,

For those with a custom banner do you use the recommended pixel size? My branding is being cut off and it is the recommended 1500 x 500.

5 REPLIES 5

TristanH
New Contributor II

The same as mine.

JasonNM
New Contributor

Hi

Did you ever find out why this happens ?

TIA

Felix_Chrono24
New Contributor III

Hey,

is there an answer? I could not use any banner, even when it has the recommended pixel size (500x1500).

Best regards
FS

larry_barrett
Valued Contributor

The actual size of the banner depends on the size of the window. The smaller the window, the more "complete" the image. Bigger window, smaller banner. It's some weird scaling thing they do (that nobody asked for).

Felix_Chrono24
New Contributor III

Hey @larry_barrett ,

thank you for your response. I found this: https://www.jamf.com/jamf-nation/feature-requests/8163/fix-the-self-service-header-image-scaling-and-specs

But my problem is, that I can upload and use some pictures as header, but not all. For example i could use the pic called "testheader.png" but not the "header4.png"

Is there a maximal size for the data-file (max 1000 KB, or something like that) ?

Best regards
FS
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