Self Service Fails for M1

[emptypony61]

We got our first M1 Chip laptop and installed Self Service but when the user clicks to install anything. It fails but it works fine on my x86 Machine. Weird issue is when I push the install it works, I am just confused about why self service fails only on M1. Have you guys seen this before?

[YanW]

did you install Rosetta?

[emptypony61]

Installed Rosetta, Rebooted, Tried to install from Self-Service same issue. Is there a log I can look up? 

[YanW]

open /var/log/jamf.log

[karthikeyan_mac]

You can also review the Policy Logs in the console for a device.

[emptypony61]

I have a call with Jamf this week I will let know what I find. 

[emptypony61 · Accepted solution]

We ended up wiping the mac and reinstalling from the web and that resolved the issue.