Self Service+ install via Self Service "classic" ends with a splat?
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Posted on 01-22-2025 12:52 PM
I added Self Service+ to our Self Service "classic" portal today to test out. I noticed when installing Self Service "+" that "classic" quits suddenly, but seems to install "+". Anyone else see this?
Jim
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Posted on 01-23-2025 12:19 AM
testing the beta version, I had no issues, with the prod version, in my test VM.. installing via Self Service, kills the app, and now, Self Service+ (terrible name) crashes on launch with segmentation fault in the log.
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a month ago
Hey @jamf-42 , can you please provide the sysdiagnose from the affected machine?
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a month ago
Also, do you see this happening outside of the Virtual Machine environment?
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a month ago
Can you please give us more information about the Self Service app settings in Jamf Pro? What are the options you are using?
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a month ago
I installed it to test and after launching it and/or the classic version, I get prompted twice with the below message.
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a month ago
Hey @SMR1 , which version of Jamf Pro are you running, please?
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a month ago
11.12.1
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4 weeks ago
FWIW, we are running 11.13.0 Jamf Pro on-prem
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a month ago
Same on both here as well. Running 11.12.1
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a month ago
Yes, I am seeing the same behavior. Running 11.12.1. Self Service classic quits immediately (without warning or displaying any warning messages) when installing the Self Service+ pkg via a self service policy. Jamf QA testing should be able to easily replicate this behavior.
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