Self Service+ install via Self Service "classic" ends with a splat?

[J_Morgan]

I added Self Service+ to our Self Service "classic" portal today to test out. I noticed when installing Self Service "+" that "classic" quits suddenly, but seems to install "+". Anyone else see this?

Jim

[jamf-42]

testing the beta version, I had no issues, with the prod version, in my test VM.. installing via Self Service, kills the app, and now, Self Service+ (terrible name) crashes on launch with segmentation fault in the log.

[Ondrej_Krupka]

Hey @jamf-42 , can you please provide the sysdiagnose from the affected machine? 

[Ondrej_Krupka]

Also, do you see this happening outside of the Virtual Machine environment? 

[Ondrej_Krupka]

Can you please give us more information about the Self Service app settings in Jamf Pro? What are the options you are using? 

[SMR1]

I installed it to test and after launching it and/or the classic version, I get prompted twice with the below message.

[Ondrej_Krupka]

Hey @SMR1 , which version of Jamf Pro are you running, please?

[SMR1]

11.12.1

[J_Morgan]

FWIW, we are running 11.13.0 Jamf Pro on-prem

[Matthew_T]

Same on both here as well. Running 11.12.1

[snowfox]

Yes, I am seeing the same behavior.  Running 11.12.1.  Self Service classic quits immediately (without warning or displaying any warning messages) when installing the Self Service+ pkg via a self service policy.  Jamf QA testing should be able to easily replicate this behavior.