Self Service Mount Failures

New Contributor

I have created a few self service policies that install printers and I can create and test them successfully but they later fail as end users initiate the policy.

When I check the logs all I get is :

Error: An error occurred attempting to mount the package "XXXXX.dmg"

The users are admins on the computers, and the managment account is the same on all the machines. The local admin account, however runs the policy without error.

Can someone perhaps point me into the direction of what I might be missing?



Contributor II

Local admin user is fine, but are the users on the computer LDAP based users? AD? OD? Is the distribution point in question also bound to LDAP? Are you locking down the distribution point so that you can't use the AD/OD credentials to browse the files in the Distribution Point?