Self Service Setup

[#1]

When I login to Self Service...which the login does work.....I see that there are no Self Service items....I'm logging in from a computer that is managed by JSS and as a member of the Teacher group that is defined.
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[ernstcs]

Does that user group contain other groups within it? You can't use nested groups I believe, the group you specify must contain the actual user accounts within it. This is an LDAP thing I think, and it's sometimes frustrating.

You also did not show your Network Limitations, but I assume there are none there.

One the client box do a 'sudo jamf manage' in the terminal before launching Self Service.

Also check binary versions just to be safe 'jamf version'

Not sure beyond that. The setup looks correct.

Craig E

[#3]

I agree with Craig on pointing a finger at LDAP…

Could you try removing the user group limitation and just add that user’s individual computer to the policy for a test?

I haven’t had much luck with LDAP in general, let alone in conjunction with Casper.

Bob

[mbuckner]

Try removing the list of authorized users (make it available to everyone) and see if that fixes it. I had a self service package that was only for high school teachers and admins, but when a high school teacher logged in it wasn’t available. If it shows up then, you know where your problem is. Of course, fixing it will be another matter :-)