I have issue with login into Self Service with SSO, I am able to login to access the login process, but once I approve my MFA it doesn't approve my access, does anyone have any information this process?
Does SSO work when logging in to the Jamf Console? If it does you are likely looking at an attribute mapping issue between your IDP and Jamf Pro's SSO configuration.
We use Okta, the best I can suggest is going back through your Jamf settings (SSO > SAML IdP User Mapping and Cloud Identity Provider > "connection name" > Mappings) and Entra settings to make sure the mappings are what is expected. By default Jamf uses the Username mapping for Self Service, and that must map back to the UPN or ID@domain.com (if I remember correctly) to work).
