Posted on 10-18-2018 10:21 AM
We have a number of iPads deployed to conference rooms in our enviroment - half of them used for showing room bookings, the other half used as controllers for video conferencing. We have had issues with these iPads periodically dropping network connectivity, and not wanting to reconnect until the device is rebooted.
I am trying to figure out if there is some way to set these devices to do a heartbeat check every minute or so, and to reboot if they cannot reach the device they are set to try and reach.
It looks like Jamf doesn't support running scripts on iOS devices, and I can't seem to find an app that will do anything like this. Does anyone know of a workaround short of writing my own iOS app that does this and getting it in the App Store?
Posted on 10-18-2018 10:25 AM
Not really a Jamf doesn't support this thing. Apple doesn't support such functionality through MDM at all. I'm also not so sure an app would be approved that restarts the device every time network drops.
You might want to look into hard wiring your iPads with an ethernet PoE adapter. I've had very good luck with Redpark adapters and cables. This for example: http://redpark.com/lightning-gigabit-ethernet-poe-adapter-l6-netpoe/ Wireless by nature is unreliable. Cables tend to work.
Posted on 10-18-2018 11:15 AM
Alright, I figured finding a software solution was a long shot. Thanks.