Shared iPads & Apple Classroom

jvalenzuela92
New Contributor

Using Jamf Pro here and its my first time using Shared Ipad. I am testing an iPad as the idea is that we will be using a cart of shared ipads in temporary session only. These iPads will be used in conjunction with Apple Classroom. However when testing, the iPad shows up in Apple Classroom, but it shows up as offline. 

 

I was able to determine that the Education Configuration shows up within the MDM profile on the device. 

 

To test, I went ahead and changed the Username in Jamf, and the name change is reflected in Apple Classroom; however, it still shows up as offline in Classroom. 

 

Is there something I am missing here? Happy to provide more information.

2 REPLIES 2

Shyamsundar
New Contributor II

Just checking, is the Bluetooth on and those iPads?

Yes, Bluetooth is enabled and the ipad is on the same wifi network.