Shared iPads & Apple Classroom

[jvalenzuela92]

Using Jamf Pro here and its my first time using Shared Ipad. I am testing an iPad as the idea is that we will be using a cart of shared ipads in temporary session only. These iPads will be used in conjunction with Apple Classroom. However when testing, the iPad shows up in Apple Classroom, but it shows up as offline. 

I was able to determine that the Education Configuration shows up within the MDM profile on the device. 

To test, I went ahead and changed the Username in Jamf, and the name change is reflected in Apple Classroom; however, it still shows up as offline in Classroom. 

Is there something I am missing here? Happy to provide more information.

[Shyamsundar]

Just checking, is the Bluetooth on and those iPads?

[jvalenzuela92]

Yes, Bluetooth is enabled and the ipad is on the same wifi network. 

[bfrench]

Classroom is based on having Teachers and Students(Users).  The classes can be set up on the fly or imported.  If the Shared Device is logged in with a Temporary, Guest, user then I don't think they will be visible in Classroom.

[jvalenzuela92]

I tried testing it even after signing into an Apple ID, and even then, it still didn't work. I wonder if anyone here has a shared iPad that works with Apple Classroom. 

[bfrench]

Are your classes imported into Jamf? The Apple ID's must also be Managed Apple ID's.