Single App Mode Fails to Activate

[GreatestJagras]

I'm currently trying to setup a group of iPads to function as kiosks that are locked to a browser window that the user can't get out of. Previously for this we used a combination of an app called Managed View and Guided Access, however since we now have Jamf, we want to be able to configure this through Jamf Pro so that we don't need to manually setup iPads to function this way.

I've followed all the documentation I could find relating to Single App Mode, however whenever I try to push out the config profile for enabling it I simply get a "failed" message in the Jamf Pro logs. This app definitely supports SAM and ASAM, so I'm confused why it is proving so hard to setup. I can get the app deployed and working just fine, however the config profile to limit users to just the app is proving to be very difficult.

Any advice? I'm considering having a go at a different Kiosk app but the one I'm working with has better documentation than most.

[PMullins1 · Accepted solution]

Can you confirm all the iPads in question are in Supervised mode? That'll shut you down quicker than my high school girlfriend when I tried to kiss her the first time.

[GreatestJagras]

Thanks, I thought it was but it seems that this device was enrolled before the PreStage was configured. Guess I'll have to go get Configruator setup, thanks!