SMART Notebook Activation

[WhippsT]

We're imaging using a monolithic image and I'm having issues activating SMART Notebook on OS X. I'm trying to activate SMART Notebook automatically using their silent image command, but it isn't working. When I run the command in Terminal, it works fine. When I try to push the script or run it through Self Service I can see it run in the dock, but it has no effect. No errors, no activation, nothing. I've tried searching JMF Nation, but I haven't found a real solution. Any help here is appreciated!

[CasperSally · Accepted solution]

Create a smart group "has Smart notebook X version installed" (15 or 16 or whatever you use)

Create a policy that runs once per computer - no script needed. go to execute command 'tab' and enter (putting in your activation key). Scope policy to your smart group.

/Library/Application Support/SMART Technologies/activationwizard.app/Contents/MacOS/activationwizard --puid=notebook_14 --m=4 --v=3 --a --pk=NC-xxxxx-xxxxx-xxxxx-xxxx-AAA

works for us. Above is command we run for Notebook 15 smart group

For Notebook 16 smart group we run this one (putting in your activation key)

/Library/Application Support/SMART Technologies/activationwizard.app/Contents/MacOS/activationwizard --puid education_bundle --uipack education_bundle --m=4 --v=3 --pks NC-xxxxx-xxxxx-xxxxx-xxxx-AAA --a

[obi-k]

Which SMART Notebook package did you burn in the image: "Delayed Activation" or the one with it activated?

We did something similar to CasperSally but as a script. The script was set to run when users logged in (it ran once).

[WhippsT]

@CasperSally Your idea worked, but for some reason I had to use the Notebook 16 command to activate 15.2... Not sure why.

I actually wasn't aware of the "Execute Command" function under "Files and Processes". We've only had Casper for a few weeks. Thanks!

[CasperSally]

@whippst it's a nice little trick to have in your toolbox. Glad it worked out for you.

[umberto_aguilar]

The command for Notebook 16 worked for me on Notebook 17 running in Sierra OS. Nice little feature that I didn't know existed until now. Thanks!

[CasperSally]

Glad the info helps some.

We've started using their Smart Install Manager that builds the key into a customized pkg installer for your environment, you can access that here:
https://education.smarttech.com/en/products/notebook/download#admin

However, we've found it seems like if staff members don't open it after 30 days it asks them to register/activate anyway. We put a self service policy in place with the command from above to address those teachers.

[mbarker]

We recently started having an error message pop up in Smart Notebook that our subscription has expired. Some error prevented the software from getting the new license upon renewal. Re-activating the license with this script using the original NC-xxxxx..xxxxx-AAA license did successfully activate and pull the new license.