The new Casper Focus app have a problem ?

Antoine_Moussy
New Contributor III

The new Capser Focus app is out since yesterday : that's great.
Impossible to log in on my Casper platform : that's not great πŸ™‚

It tries a long time but the message (translated from french) is : "Network Connection lost"

Of course, credentials are ok πŸ˜‰

3 REPLIES 3

adamcodega
Valued Contributor

Did the old Focus work for you?

Is the JSS server on a separate network from the iOS device you're trying Focus on?

Antoine_Moussy
New Contributor III

Unfortunately I do not have the old Focus now. My JSS have a public address. No problem to reach it. Login fails because of a time out. When credentials are wrong, a message quickly appears.

Maximilian
New Contributor
New Contributor

Same problem here, any news?