Unable to join Google Meets for BYOD if per-app VPN is enabled

hmn
New Contributor III

Hi community,
I running into a strange behaviour for Google Meets on our BYOD deployment for iOS devices. 
I have configured per App VPN as I did for all other BYOD apps in combination with Jamf Trust ZTNA. 
Whenever I want to join a call, I am not able to join it.
When I remove the per-app VPN in the app's configuration then I am able to join.
Is there something I am missing or constraints to be considered?
Maybe there is a tweak to this?

2 REPLIES 2

agungsujiwo
Contributor II

Hi @hmn 

You can check whether your VPN is in one of the Google restrictions, here is the list
https://support.google.com/a/answer/2891389?sjid=9012733968295039451-AP

if not, you can check the configuration in the VPN whether there are any settings that block access to Google Meet

hmn
New Contributor III

HI @agungsujiwo thank you for your response. Well, we are using Jamf Security Cloud as VPN / ZTNA for both Macs and iPhones. There is no issue with institutional iPhones that use global VPN, same for Macs. Only on per app vpn the issue happens. So I would assume that it's not a google issue.