Unable to see update Apple macOS Big Sur 11.2, Security Update 2021-001 Catalina, Security Update 2021-001 Mojave (HT212147)

Benek107
New Contributor

Hi,

did anyone else faced issue where Mac's are unable to see this update?

Apple macOS Big Sur 11.2, Security Update 2021-001 Catalina, Security Update 2021-001 Mojave (HT212147)

Out security tool is saying that there are 700 Macs that need this update and i check on few of them and they cannot see it on update list and in installations list.

Not sure what might cause such problem...

14 REPLIES 14

mschroder
Valued Contributor

Are you using a software update server? Is that one missing these updates?

Benek107
New Contributor

No, all updates are from Apple servers

andrew_nicholas
Valued Contributor

Do you have a profile with the 90 day delay?

mschroder
Valued Contributor

A firewall blocking Apple servers? There is a nice list of needed Apple servers on https://support.apple.com/en-us/HT210060.

Benek107
New Contributor

No delay, and firewall not blocked. The other updates are showing correctly. Just this one

Benek107
New Contributor

This is extract of command softwareupdate --history --all | grep "softwareupdated" from user device:

#!/bin/sh
XProtectPlistConfigData                            2142       03/19/2021, 09:59:00   softwareupdated

MRTConfigData                                      1.76       03/19/2021, 09:59:00   softwareupdated

MRTConfigData                                      1.75       03/16/2021, 18:19:41   softwareupdated

Safari                                             14.0.3     03/16/2021, 18:08:20   softwareupdated

macOS Catalina 10.15.7 Supplemental Update         10.15.7    03/16/2021, 18:08:20   softwareupdated

MRTConfigData                                      1.75       03/05/2021, 17:49:45   softwareupdated

XProtectPlistConfigData                            2141       03/05/2021, 17:49:14   softwareupdated

Voice Update - Nora                                1.3.2      03/02/2021, 16:10:35   softwareupdated

MRTConfigData                                      1.74       02/23/2021, 11:51:53   softwareupdated

XProtectPlistConfigData                            2140       02/23/2021, 11:51:20   softwareupdated

XProtectPlistConfigData                            2139       02/05/2021, 09:28:19   softwareupdated

MRTConfigData                                      1.73       02/05/2021, 09:28:19   softwareupdated

Safari                                             14.0.3     02/03/2021, 10:22:13   softwareupdated

XProtectPlistConfigData                            2138       01/26/2021, 09:34:27   softwareupdated

Security Update 2020-001                           10.15.7    01/11/2021, 18:08:15   softwareupdated

sdagley
Honored Contributor II

@Benek107 So you're asking specifically about the Catalina Security Update, not Big Sur or the Mojave Security Update correct? What build of macOS 10.15.7 is on the machine? If it's 19H524 it is up to date.

JustDeWon
Contributor III

.

Benek107
New Contributor

Yes, i'm only talking about Catalina.

Operating System:
Mac OS X
Operating System Version:
10.15.7
Operating System Build:
19H524

sdagley
Honored Contributor II

@Benek107 If that's the stats on your test Mac then it has the latest available production build of macOS 10.15.7. If your "security tool" is reporting it needs a macOS update that's a false positive.

Benek107
New Contributor

aaa OK, then i know what to report to them. I will check with Qualys 🙂

Benek107
New Contributor

so this 2021-001 is not mandatory if you have newer version of OS?

sdagley
Honored Contributor II

There were 2 different releases of Security Update 2021-001 (Catalina). The first updated the build of macOS to 19H512. Then there was a Supplemental Update released which addressed a vulnerability in sudo if you had already installed the initial release of Security Update 2021-001 (Catalina). That updated the macOS build to 19H524. Apple also re-released Security Update 2021-001 (Catalina) without changing the name to incorporate the changes from the Supplemental Update, and it also brings a macOS Catalina system to build 19H524.

Benek107
New Contributor

Thank you for the help. i think that should be enough information for security.