Posted on 09-29-2022 01:57 AM
Hi,
We sent a lock command to a Mac (it was showing vulnerabilities in our antivirus system)
It picked it up but the user put in the wrong 6 digit code multiple times and now shows the below times before she can even type in a pin.
Apple Silicon Mac on Monterey 12.4.
How do we get the Mac unlocked?
Thanks.
Posted on 09-29-2022 05:20 AM
wipe the OS and reinstall, and tell the user to stop being an idiot. If that doe not work take it to Apple. If the user wants their data the will need to wait the 46 years for this time to pass.
Posted on 09-29-2022 05:28 AM
@user-MygFNHEclO I can't find the previous mention I've seen of this behavior, but as I recall the solution was to connect the Mac to a wired Ethernet connection which in theory would allow it to set the current time and re-calculate the delay time.
Posted on 11-10-2022 06:25 AM
@sdagley I believe you were referring to this blog post: https://www.kevinmcox.com/2022/07/this-mac-is-locked-try-again-in-24284826-minutes/ :)
Posted on 09-01-2023 08:22 PM
but how does this actually works?
does anyone know?