Unlock a locked Silicon Mac with a long "Try again" time.

user-MygFNHEclO
New Contributor III

Hi,
We sent a lock command to a Mac (it was showing vulnerabilities in our antivirus system)
It picked it up but the user put in the wrong 6 digit code multiple times and now shows the below times before she can even type in a pin.
Apple Silicon Mac on Monterey 12.4.

How do we get the Mac unlocked?
Thanks.

Screenshot 2022-09-29 at 09.51.57.png



 

4 REPLIES 4

AJPinto
Honored Contributor II

wipe the OS and reinstall, and tell the user to stop being an idiot. If that doe not work take it to Apple. If the user wants their data the will need to wait the 46 years for this time to pass.

sdagley
Esteemed Contributor II

@user-MygFNHEclO I can't find the previous mention I've seen of this behavior, but as I recall the solution was to connect the Mac to a wired Ethernet connection which in theory would allow it to set the current time and re-calculate the delay time.

m_k
New Contributor
New Contributor

neen33
New Contributor

but how does this actually works?
does anyone know?