Update notifications?

ImAMacGuy
Valued Contributor II

We have a relatively small Mac population, but have a huge PC
population. On the PC side when an update comes out and gets tested and
prior to deployment we send out an update notice via email.

Our Macs use the internal SUS which downloads the file, and then via
Casper a policy is in effect to install the updates at next login.

My question is what do you do to notify your end users that an update is
incoming? Is there a popup that can be triggered to say Software
Updates are incoming or do you manually notify the E.U.? Do you not
tell them anything?

John Wojda

Lead System Engineer, CTS

3333 Beverly Rd. B2-338B

Hoffman Estates, IL 60179

Phone: (847)286-7855

SMS / Text Page: 2245873298
<mailto:12245873298 at messaging.sprintpcs.com>

Team Lead: Chris Sta Ana
<mailto:cstaana at searshc.com;jwojda at searshc.com?subject=John%20Wojda%20Fe
edback&body=I%20am%20contacting%20you%20regarding%20John%20Wojda.>

3 REPLIES 3

Not applicable

John,
We have a scheduled outage each week in which updates are applied (Saturday 8-11am), if the user has a laptop the the updates are applied on next login to the network. All users are aware of this schedule and if need be work around it.
--
David Wikeley
Computer Systems Manager
Health Information Technology Services Unit (HITSU)
Faculty of Health Science/Menzies Research Institute
17 Liverpool Street, Hobart, Tasmania, 7001.
Private Bag 68
' (03) 62264751

Bukira
Contributor

once the updates have been tested, i copy then to Casper Admin and install at logout via a scoped poilcy for those macs that dont have the updates and a lock screen is activating informing the user that an update is being installed and not to shutdown and that the mac may restart. we do not use SUS ever as we pre test and approve ALL updates including office, adobe etc

Criss Myers
Senior IT Analyst (Mac Services)
iPhone / iPad Developer
Apple Certified Technical Coordinator v10.5
LIS Development Team
Adelphi Building AB28
University of Central Lancashire
Preston PR1 2HE
Ex 5054
01772 895054

localhorst
Contributor

Hi,

On 29.09.2010, at 13:30, Wojda, John wrote:

use Growl and send them a (sticky) notification. See the earlier thread.

Best,
Marko