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Question

Update notifications?

  • September 29, 2010
  • 3 replies
  • 12 views
ImAMacGuy
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We have a relatively small Mac population, but have a huge PC
population. On the PC side when an update comes out and gets tested and
prior to deployment we send out an update notice via email.

Our Macs use the internal SUS which downloads the file, and then via
Casper a policy is in effect to install the updates at next login.

My question is what do you do to notify your end users that an update is
incoming? Is there a popup that can be triggered to say Software
Updates are incoming or do you manually notify the E.U.? Do you not
tell them anything?

John Wojda

Lead System Engineer, CTS

3333 Beverly Rd. B2-338B

Hoffman Estates, IL 60179

Phone: (847)286-7855

SMS / Text Page: 2245873298
<mailto:12245873298 at messaging.sprintpcs.com>

Team Lead: Chris Sta Ana
<mailto:cstaana at searshc.com;jwojda at searshc.com?subject=John%20Wojda%20Fe
edback&body=I%20am%20contacting%20you%20regarding%20John%20Wojda.>

    3 replies

    A
    • Anonymous
    • September 29, 2010

    John,
    We have a scheduled outage each week in which updates are applied (Saturday 8-11am), if the user has a laptop the the updates are applied on next login to the network. All users are aware of this schedule and if need be work around it.
    --
    David Wikeley
    Computer Systems Manager
    Health Information Technology Services Unit (HITSU)
    Faculty of Health Science/Menzies Research Institute
    17 Liverpool Street, Hobart, Tasmania, 7001.
    Private Bag 68
    ' (03) 62264751

    B
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    • Bukira
    • Contributor
    • September 29, 2010

    once the updates have been tested, i copy then to Casper Admin and install at logout via a scoped poilcy for those macs that dont have the updates and a lock screen is activating informing the user that an update is being installed and not to shutdown and that the mac may restart. we do not use SUS ever as we pre test and approve ALL updates including office, adobe etc

    Criss Myers
    Senior IT Analyst (Mac Services)
    iPhone / iPad Developer
    Apple Certified Technical Coordinator v10.5
    LIS Development Team
    Adelphi Building AB28
    University of Central Lancashire
    Preston PR1 2HE
    Ex 5054
    01772 895054

    L
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    • localhorst
    • Contributor
    • September 29, 2010

    Hi,

    On 29.09.2010, at 13:30, Wojda, John wrote:

    use Growl and send them a (sticky) notification. See the earlier thread.

    Best,
    Marko

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