Posted on 05-17-2024 06:58 AM
Hi, I'm trying to upgrade Cisco Client from 5.1.1.42 to 5.1.3.62 and seem to be having some issues. I followed the below article with no luck. When deploying the policy via Jamf, it will fail
https://support.umbrella.com/hc/en-us/articles/23515921165844-How-to-deploy-Cisco-Secure-Client-via-...
I also followed the below and can get the client to install if I double click on package on my test device, but when I upload it to Jamf, the policy is stuck on pending.
https://community.jamf.com/t5/jamf-pro/build-a-package-for-cisco-secure-client-5-replacing-umbrella/...
Anybody had any luck in upgrading?
Thanks
Posted on 05-17-2024 07:44 AM
What happens when you just deploy the package without the custom.xml? In my experience with Cisco, it is best to just install the full suite and then remove what you don't need. The custom.xml workflow is very convoluted.
Posted on 05-17-2024 08:31 AM
Hi @AJPinto thank you for your reply. Strangely enough, I uploaded my package again into Jamf and it now deploys and updates