User and Location keep disappearing

[fspa9686]

Hello Nation!

Coming across a weird Jamf bug where some devices are having their user and location information disappear. For context, we fill in this information manually upon enrolling computers. Has anyone seen anything like this in their environment before and if so how did you deal with it?

Thanks in advance!

[scottb]

Are you using LDAP?  Properly mapped fields?
Preloading inventory? (.cvs)
A couple of places where it could be overwritten...

[fspa9686]

Hey scottb!

I dug into this a little. We used to use LDAP but have since stopped. There should be no more connections to LDAP so my guess is that there is a policy that I may have that could be causing this, but I am struggling to find out which one it could be. Any pointers you could give me to try to narrow things down?