Usernames in Smart Groups

New Contributor

I am having an issue setting up my Smart Groups by usernames. All of our students have a username that starts with either a 1 or 2. When I try to use this criteria in our Smart Groups, the criteria is set up but no users pull in. Any ideas?


Valued Contributor III

Looks like "local user accounts" only uses "has" or "does not have" for criteria, which tells me you can't use partial names. It looks like you need exact matches, or you'll want to create an extension attribute for this.

New Contributor II

There are two different criteria in Smart Groups: "Username" and "Local User Account." It seems like the OP was referring to "Username."

I've tried every permutation of actual usernames (as listed in the device records) I can think of, but no devices are ever included in that Smart Group.

Seems that either "Username" isn't working or that the OP and I aren't understanding what the "Username" criteria means.

Anyone had any luck with using the "Username" criteria in Smart Groups?

New Contributor

I would like to have the ability to create the Smart Group based on username being empty but can't seem to get that working.

New Contributor II

We have the same problem with mentioned attribute.
In the User profile, this attribute exists.
We made a simple group and got accounts with empty User and Location fields "Username". I hope it will be helpful for you))