Posted on 08-22-2023 11:43 AM
According to the post below, (can be found at https://it-training.apple.com/tutorials/deployment/dm110 ) Setup Assistant should not let a user advance past the connection to a network screen. It should require a network connection to move on. This is not the case with our laptops. They are purchased through apple and enrolled in ABM. I verified serial numbers are in ABM. Any thought's on how to fix this? We have users not enrolling the latptop and they are never prompted to enroll the laptop later as the post says they should be.
"Prior to macOS 13, users could use Setup Assistant without an internet connection, and accidentally — or intentionally — bypass enrollment in MDM. With macOS 13, users need an internet connection to complete Setup Assistant on organization-owned Mac computers with Apple silicon or an Apple T2 Security Chip. After a Mac with macOS 13 is set up and connected to a network for the first time, it’s acknowledged as owned by an organization (in Apple Business Manager, Apple Business Essentials, or Apple School Manager). When the device is erased but remains registered to the organization, Setup Assistant requires a network connection to proceed with future activations."
Solved! Go to Solution.
Posted on 08-22-2023 11:56 AM
@Lee1 The Mac has to have hit the Remote Management screen of Setup Assistant at least once before the restriction that a network connection is available during enrollment becomes active (that the "After a Mac with macOS 13 is set up and connected to a network for the first time, it’s acknowledged as owned by an organization (in Apple Business Manager, Apple Business Essentials, or Apple School Manager)." part in the description you quoted.
Posted on 08-22-2023 11:56 AM
@Lee1 The Mac has to have hit the Remote Management screen of Setup Assistant at least once before the restriction that a network connection is available during enrollment becomes active (that the "After a Mac with macOS 13 is set up and connected to a network for the first time, it’s acknowledged as owned by an organization (in Apple Business Manager, Apple Business Essentials, or Apple School Manager)." part in the description you quoted.
Posted on 08-23-2023 01:55 AM
Going to second @sdagley here. The Apple Silicon or T2-equipped Intel Mac in question has to have successfully been enrolled once via Automated Device Enrollment to require network connection at the setup assistant each time you nuke and pave the Mac thereafter.
Posted on 08-23-2023 07:00 AM
Ok I understand. Thanks so much for the info!