Web based Self Service

dhowell
Contributor

Is anybody using the web version of Self Service? The client I get to work perfectly. I was looking into using the web based one for computers not yet in database and have the quick add package in there to add them. The web one always says no authorization, no matter which computer I pick?

D. Trey Howell  ACMT, ACPT, ACDT, ACHDS
trey.howell at austinisd.org
Desktop Engineering
twitter @aisdmacgeek

6 REPLIES 6

tlarkin
Honored Contributor

Trey,

You would need to have the quickadd.pkg already added to the computer
as it holds the ssh account info that Casper uses for authentication for
installing packages. The only other way would be to run self service
and try to install it but use the local admin account's credentials, as
the JAMF binary installs items in several locations all needing sudo
privileges to run.

You can install it via ARD Admin remotely, then it should work if you
want to add machines to inventory from a remote location. You can also
use the recon.app to hit certain subnets and add computers also.

Hope that helps

Tom

dhowell
Contributor

you can add PKG to Casper 7. We have somewhere between 16-20 thousand MACS. and they have all kinds of Images on them. We are slowly introducing them all to Casper. I have a login script on my OD that mount a NFS share and copy in the JAMF binary and Conf file. Than it runs Recon via command line. This works well but only 6 thousand are attached to the OD servers. I also have scanned with ARD. But having 120 locations, it becomes difficult. I am just looking for as many ways possible to add them to the database. I will try the Network Segment in Recon also. Thanks Thomas

D. Trey Howell  ACMT, ACPT, ACDT, ACHDS
trey.howell at austinisd.org
Desktop Engineering
twitter @aisdmacgeek

tlarkin
Honored Contributor

WOW! 20,000 mac clients. I thought I had it bad with about 8,000 and
6,000 of them being laptops....

We ran recon off a mac mini and had it run via network segments to grab
all of our Macs into inventory. I also just would scan one whole VLAN
in ARD Admin and drop the quickadd.pkg in and install it that way
remotely, then also as post install send a recon command.

When you get all your 20k clients in inventory I am curious to how big
your database is going to be. My 6,000ish clients in my inventory makes
my database around 6 to 8 gigs (with all the policy and package logs)
and at times it has gone up to over 16 gigs but I trim it down when that
happens.

Do you happen to have any tech guys on site at these locations? They
could always just load the quickadd by hand?

-Tom

Not applicable

Just wondering what the web link is for self service. Thanks!

Cindi Starr
Rapid City Area Schools
? Computer Support Specialist

Not applicable

dhowell
Contributor

I did that it shows up but it shows no items, I have http turned on and have certain Policies available for everyone?????

D. Trey Howell  ACMT, ACPT, ACDT, ACHDS
trey.howell at austinisd.org
Desktop Engineering
twitter @aisdmacgeek