Posted on 03-28-2024 04:11 AM
Now we have been working back and forth a bit to be able to push out a configuration to an iPad to automatically connect to Wi-Fi. We have got the configuration in place but when the device tries to connect to the network it just stands still and spins.
If we click the ⓘ on the right side of the SSID, turn off Private Wi-Fi Address and then click Join This Network.
After that we click Mode to change to EAP-TLS and then click Identity, there we see a certificate that’s not the one we want to se.
When viewing certificates under the MDM Profile on the device we see three certificates, the one we sant to se is the one without a name.
Does anyone have any advice to give and/or does know what could be wrong in this case?
Happy Eastern everybody :)
Posted on 03-28-2024 05:05 AM
@jonros You'd need to show the Configuration Profile settings for someone to have an idea what isn't configured right.
Posted on 04-02-2024 06:47 AM
@sdagley, thanks again for your reply. One I click on "Identity Certificate" there's nothing to choose.
Could this be because we have both the certificate and Wi-Fi settings in the same Configuration Profile?
Posted on 04-02-2024 02:07 AM
Thanks for your reply @sdagley . Here comes the settings for the CP.
Certificate 1
Certificate 2
Wi-Fi
Wi-Fi Protocols
Wi-Fi Trust
If it matters it could be good to go that we've converted the second (the one not showing) certificate from .pfx to .cer via macOS Terminal.
04-02-2024 05:46 AM - edited 04-02-2024 05:47 AM
@jonros You need to select the certificate you've uploaded as the "Identity Certificate" for your Network payload (shown in the image you labeled as "Wi-Fi Protocols")
Posted on 04-02-2024 07:10 AM
@sdagley, thanks again for your reply. One I click on "Identity Certificate" there's nothing to choose.
Could this be because we have both the certificate and Wi-Fi settings in the same Configuration Profile?
Posted on 04-02-2024 08:43 AM
@jonros It may be because you don't have a name in the certificate. Can you generate a new cert with a name to use?
The certificate and Wi-Fi network configuration _should_ be in the same Configuration Profile.
Posted on 04-02-2024 11:37 PM
There is a name set for the certificate.
I've tried to import the cert on my Mac but get an error saying "A problem accrued. Couldn't import the certificate. Error: -26276". Don't know if that could have anything todo with it?
Posted on 04-03-2024 05:35 AM
That would definitely be a problem. Is the Root CA for that certificate deployed to all of your Macs? If not you'll need to make sure the certificate you uploaded to Jamf Pro includes the full trust chain.
Posted on 04-03-2024 01:36 AM
@sdagley here's how the certificate in question looks like.