So I've not been responding here as I've lost the 'attention' of my DB developer and have been directed to pursue integrations without his support. I'm either going to figure out some time to handle the integration myself or start looking at creative ways to use ZenDesk... or even move to a more full featured solution. I quite like ZenDesk, but we chose it almost completely because of it's API. Sorry for not getting more info here sooner.
P.S> If anyone has some creative ideas about managing invoices within the ZenDesk interface I'd love to hear about it, but I suppose this isn't the thread for it. Regardless, I would still very much love for JAMF to come up with some brilliant solution.
