I’m at a loss here. I’ve been suddenly fighting Zoom screen sharing being completely “blocked” with my JAMF Pro setup on all new computers. All machines are running 12.4, Zoom 5.11, and I have a PPPC payload deployed on some that allows non-admins to allow screenrecording and the other half does not have this.
No matter which configuration I use, even when I allow full disk access and screen recording, Zoom still tells me to open my Security & Privacy to whitelist the app to screen record. I have tried both the IT installer PKG and the regular PKG to no success.
Does anyone have advice on what I need to check for?? I’m at a total loss right now.
Thanks in advance!!
Solved! Go to Solution.
Just tried this and still unfortunately have the issues. For some reason, even with (or without) the PPPC payload, it still denies the entire "screensharing" method. I have manually selected everything without that profile, but still says that I need to allow the screenshare. Is this something that could be blocked somewhere else on another policy? What should I look for in particular?
Okay; I FINALLY think I figured it out. Somehow a bad "certificate" token was within the policy. I used the JAMF PPPC Utility to grab all the proper information and was able to do all the whitelisting necessary this time around.
NOTE: If you already have it "whitelisted" on the machine, you will need to remove it from Screen Recording and let it regenerate.