Apps lingering in "Pending" status for device installation

jgb
New Contributor

Just wanted to give a quick issue-resolution I came across; our Jamf School instance (set up by someone else) has an issue with apps for macOS lingering in the "Pending" status. I am new to MDM, but my initial thought was that it was due to multiple device groups calling on Google Chrome to be installed, we have an "All Mac's" group and a "Student Group" both having Chrome and multiple other apps scoped to them simultaneously. I had a machine I was erasing for a student and I found no apps were getting past "Pending", so I decided to attempt to manually place another app on there not typically given to students, and boom, all the apps started installing. 

I have gotten most of them down, but there are still a few apps that are lingering now on "Installing", could that be due to those apps attempting to install themselves from multiple groups?

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