GarageBand "blocked/restricted"

New Contributor III


Unfortunatly our students are unable to use the garageband app.

We already checked apple ids, licenses, white lists, layouts,  etc. but this should be all correct. 
The app seems to install correctly on the ipads but is not showing up.

Is there an other restriction feature that could block garageband to be used? Agerestriction? Entertainement/Game? Apple Music?

thank you very much in advance  for your help.


Contributor II

Hey @smassard,

What do you mean by "The app seems to install correctly on the iPads but is not showing up."?

Do you have a home screen layout deployed to these devices?

Have you tested on a device that does not have any restrictions deployed to it?