Acceptable Use Agreement on Student iPads
Has anyone found a way to collect acceptable use agreements on student iPads using JAMF School? View more
Forum Posts
iPad policy restricting file sharing through Mac for HUDL app
Hello,There is a coach that uses a managed iPad to record sporting events through the Hudl application. Apparently a couple of games were not stored correctly on the Hudl application and she was instructed to connect the iPad to a macbook to restore ... View more
Fragile M1 MacBooks?
Hello everyone, (TL;DR at bottom)Students at our school of grades 7-12 are given MacBooks to use. Up until this school year, all models were either 11" or 13" MacBook Airs (2015). Now, half of the laptops were replaced with M1 MacBook Airs (2020). Th... View more
how to configure ipad control center?
In JAMF school how can I configure the control center for my managed iPads? View more
Jamf School local account management
Hello y'all. I was just recently hired by a small (less than 500 k-12) students to manage their new 1:1 technology program. They had purchased 255 MacBooks, 180 iPads, and 60 Apple TVs. They also purchased Jamf School "at the recommendation of Apple.... View more
Student restrictions (time managed) installation fails (randomly)
Hello everybody,In our school students use their 'own' iPads which means in the afternoon and on weekends they're theirs to the fullest. This being said, we assigned all the student-owned iPads a profile with restrictions during school hours (such as... View more
permission to the camera for the app
Every time after deleting the app, I need to enable the camera permission for that app.Is it possible in Jamf School that the permission is set to the camera with the distribution of app or when starting the app?Thank you View more
Jamf School macOS App
Hi folks,We deployed 60 MacBooks this summer with the intention of installing more next year (500+ devices). So far, I am not entirely happy with the JAMF School solution in that there is no walkthrough tutorials like JAMF Pro. Every time I look for ... View more
Auto Name device
Hello.Using Jamf School.I'm wondering how i can automatically name devices added to static groups? For example, an iPad gets assigned to the Blue group, I'd like it to be assigned the name Blue iPad X.I've had a look through creating a new profile, b... View more
Jamf api - the endpoint /teacher/ is not usable.
Hello,I have a problem with the jamf api. The endpoint /teacher/ is not usable.I would like to create a token. For this I try to determine the companieid.Creating und getting classes and users works fine. But not the teacher endpoint.I think this is ... View more
How are you deploying Monterey in Jamf School?
Just wondering how Jamf School folks are upgrading to Monterey (especially if you have standard users! Are you deploying .app from the Store? Are you calling softwareupdate?Deploying a custom package uploaded to Jamf (how did you work around the si... View more
General app deployment troubleshooting in Jamf School
Does anybody have reference to, or some general input on troubleshooting steps for failed app deployment? Right now the only thing I really know to check is the activity log for the device. So, the server has sent the request to the client to do a th... View more
Extra columns on 'Device Update' screen?
It would be nice if there were 3 extra columns added to the 'Device Update' screen, specifically the current charge % of the device, the storage space of the device (max storage and how much is left), as well as the last time it checked in.Since ther... View more
Jamf with lightspeed filtering
I’m wondering if anyone else uses Jamf in conjunction with Lightspeed rocket or relay as their web filter? I’m struggling getting our proxy to work properly. advancedmd View more
Assign license to user on multiple devices
An assistive technology app needs to be installed for a single student that uses multiple devices. I've invited the AppleID to app management and assigned two devices, but the app still seems assigned to the device and can't be downloaded twice.Is th... View more
Inactivity/Idle Alternative to Log Out
We have a couple of mobile carts of MacBooks we occasionally loan out for testing or staff development days. Users will often leave online accounts signed in or have documents left in the folders. I have been seeking a way to clean up the devices wit... View more
Managed ID and connected devices
I have inherited a set up for a primary school, and they have a number of class sets of iPads.Each iPad in the class in currently signed into a Managed ID (eg year2@schoolname.school). i believe this is for the ASM deployed store apps.As i understand... View more
Restart Jamf control
Since the beginning we have problems with teachers that normally didn't restart their Macbooks and at the end we have the problem with the device and the inactive status. Anyone have a script that could restart services at Macbooks to prevent the ina... View more
Chrome Update
Dear All,Question on the Chrome update. All the devices are set to Auto Update and are on. However, the update only starts when I go to About Google Chrome and get this message "Nearly up to date! Relaunch Google Chrome to finish updating." How do I ... View more
iPads won't auto-join Wi-Fi
Hi there,we have an issue with our wi-fi. A lot devices disconnect from our wi-fi when they are in standby for 5-10 minutes. They also don't auto-join although the payload is set up with auto-join. That's a big problem because we want to region based... View more
Shared iPads with guest mode only are not logged out after the period set in TemporarySessionTimeout
I have devices configured with- Only allow Temporary SessionsandLog users out of a temporary session after the specified period of inactivity (in seconds).Guest users are not logged out after inactivity. They have to logout manually.We are not using ... View more
JAMF Parent QR code doesn't show up
Hi there,the QR Code doesn't show up although I checked "allow parent devices to use a QR code to pair with students device" to be on and enabled JAMF Parent. Fun fact: "Requires iOS app version 6.2 or newer." But there is just version 5.2.3.I also t... View more
Fonts share iPad
Hello,Fonts are distributed on shared iPads (through profiles ;-))These profiles are well installed BUT the fonts are not accessible...Any idea? View more
Modify / Replace local account
I have an admin account created with our DEP Profile "Staff admin". We manually create a second admin account "Tech admin" when provisioning and finishing touches for distribution. I want to get rid of that Staff Admin account, both moving forward fo... View more
Disable shared iPad?
I have three iPads that I'm trying to switch over from shared iPads (in JAMF school) to individual student iPads. I've tried wiping/factory resetting them manually and then manually preparing them with Apple Configurator 2, but every time I do it, th... View more
Remote Management with Apple Remote Desktop - Big Sur and Monterey
I'm trying to set up remote management with Apple Remote Desktop on Macs running Big Sur and Monterey. The devices are on a different site, and I need to remotely enable the functions that you normally have to check box, like Generate reports, Restar... View more
Execution Error for erase-install.sh
I have erase-install.sh (version 25.0) deployed to a computer for testing and get an execution error when running a script with commands.The script with commands:sh /Library/Management/erase-install/erase-install.sh --version=11.5.2 --check-power --e... View more
Unable to Restrict AirPlay on tvOS Devices
Does anyone else use Apple TVs with Jamf School but disable AirPlay on them? The Restriction payload hasn't been working for a while for us and I was curious if anyone else is seeing the same behavior. We have an open ticket with support for the issu... View more
Duplicating Web Clips that can't be Deleted
Hello Everyone,I've encountered a recent issue with Web Clips on my student devices.Normally these student devices have a group full of Web Clips. Different links to educational websites, some online PDF's, etc. I recently added an app to these devic... View more
GMail iPadOS App domain restrictions
Has anyone found a way to restrict the Gmail app on iPadOS to only allow access to school issued Google Workspace accounts? It seems to ignore the network level restriction. I've contacted Google about this with no success. Thanks! View more
