make unsupervised Devices shared iPads

fwnklr
New Contributor

Hello friends,

After enrollment, I have some iPads left, which are marked as "unsupervised". They have network connection available and I can generally access/see them. I want to make them shared iPads, how can I achieve this?

Thanks for sharing your thoughts, I am a plain novice with Jamf School.

Regards, Florian

4 REPLIES 4

GuyK
New Contributor III

Shared iPads must be supervised. Almost at the bottom of this article: https://support.apple.com/en-gb/guide/mdm/cad7e2e0cf56/web. "Devices must have at least 32GB of storage and be supervised."
Changing (un)supervised status requires a full reset. 

fwnklr
New Contributor

Hello Guyk,

yes i know. I was under the assumption that this could be done remotely via JAMF. And i was wondering how? 🤔

GuyK
New Contributor III

You can remotely wipe the device. But again, a change of  the (un)supervised status does require a wipe.

Kieran
New Contributor II

As far as I know, to supervise an iPad you have to use Apple Configurator as it's not a "profile" install on the OS as you see it.  It's a little deeper than that, hence you have to reset the iPad to put it into supervised mode.