11-19-2021 09:34 AM - edited 11-19-2021 09:49 AM
Hello! Looking for detailed options, preferably native or free, to deploy HPLJ printers with Jamf School. We are a primary Windows environment. Our print server is Server 2016 and mostly leverages a universal windows driver for the HPLJ printers on our Windows workstations. Our goal is to reliably deploy printing to MacOS when in network for HPLJ printers. Open to direct to printer, or through hosted queue on the print server, we currently do not need to account for printing to these. Our Macs are not domain bound and use local non-admin user accounts.
Current method, and challenges:
What exactly is the Apple and Jamf School approved option for deploying printers in enterprise? It sounds like this is AirPrint. Is that correct? If so, happy to pursue it, but finding a few issues there as well.
Testing AirPrint:
I've got Big Sur Macs, I want the users on those Macs to have their HPLJ printers available to them with the full functionality of the model, and would like to configure and deploy that centrally with Jamf School. Is this possible with oobe options?
Solved! Go to Solution.
12-01-2021 11:49 AM - edited 12-01-2021 11:55 AM
We are using that exact method you list in #4 and #5 under your "testing Airprint" section. It is the best thing we have found so far. I've also used Papercut's print deploy feature, but I like this Airprint feature better due to it being clientless and no need for drivers. The main downside to me is you do have to let the user add the printer themself from the list you put into the profile. We will create multiple profiles to try to just scope local printers to our end users. The printer's Airprint name needs to be set on the printer as that is what the end user will see.
I'm not sure if you can always use all the printer features or not. However, on our more advanced machines like our copy machines we just have the end users access them though the web browser and upload the file to print.
We also run this script using the JAMF School scripting module to allow non admins to install / remove printers. I'm not sure if this has any other negative security impacts.
sudo /usr/sbin/dseditgroup -o edit -n /Local/Default -a everyone -t group _lpadmin
12-01-2021 11:49 AM - edited 12-01-2021 11:55 AM
We are using that exact method you list in #4 and #5 under your "testing Airprint" section. It is the best thing we have found so far. I've also used Papercut's print deploy feature, but I like this Airprint feature better due to it being clientless and no need for drivers. The main downside to me is you do have to let the user add the printer themself from the list you put into the profile. We will create multiple profiles to try to just scope local printers to our end users. The printer's Airprint name needs to be set on the printer as that is what the end user will see.
I'm not sure if you can always use all the printer features or not. However, on our more advanced machines like our copy machines we just have the end users access them though the web browser and upload the file to print.
We also run this script using the JAMF School scripting module to allow non admins to install / remove printers. I'm not sure if this has any other negative security impacts.
sudo /usr/sbin/dseditgroup -o edit -n /Local/Default -a everyone -t group _lpadmin
Posted on 12-01-2021 01:15 PM
@ryan_w I need to check our non-admin allow install script. We have had something sitting in place since maybe early Catalina. I don't think it's been reviewed again recently, thank you for this!
We do similar for our large copiers and levage the vendor's mobile printing solution of mail-to a queue that can released at the device.
Appreciate the feedback!
Posted on 12-01-2021 12:09 PM
Using the AirPrint payload with the IP, port 631, and resource path /ipp/print seems to work for us. However, networking needed to forward the Bonjour traffic from the workstation subnets to the ones the printers are on to allow discovery to work. Also, the printer is not automatically added to the local printers list, it just pre-populates it in the discovery list when adding a new printer, and allows a non-admin to add it I guess? At any rate, it kind of works. Still doesn't feel right or like an enterprise solution though (admittedly I am sure this is 100% my own ignorance here.) Back to digging!
Posted on 12-01-2021 12:21 PM
Interesting, we did not need to do anything special to forward the Bonjour traffic between our subnets. Maybe your networking people had some ACLs in place between the subnets. It would make sense for security purposes if existing printer traffic all goes though the server. We set a password on all of our printers for added security and so student's don't mess with the settings. So you would not see the printer in the discovery list before networking forwarded the traffic? I did also noticed if you don't put the leading forward slash in front of IPP path the printers don't show up. ( ipp/print vs /ipp/print)
I agree it does not feel like an enterprise solution. We moved to this method over the summer and generally it has been easier to support than any other method we have used in the past. We also used Printtopia for a while and it was decent. I think it might actually route the traffic though the Mac you use as a server. Papercut's print deploy basically just cloned settings from a Mac you had set up and then pushed them out to other Macs. Good luck, wish I had a better suggestion!
Posted on 12-01-2021 01:22 PM
Networking admittedly gets out of my scope of knoweldge and responsibility. I just know there was some push back on this from our teams trying to get Bonjour working across subnets quite a long while ago for AirPlay. Could be legacy concern that is no longer an issue if we spent time to test more. But yes, at current it appears that without forwarding Bonjour, cannot discover when in another subnet, so while the policy will push the printer, it doesn't actually show up on the client when in another sub.
I'm OK with it not feeling enterprise. I just don't always know what expectations are and need sanity checks often to know if I'm just doing something incorrectly, or if I need to adjust expectations. Feedback like yours helps us know we are doing what others are and what we can currently. Thanks!