Jamf Pro vs Jamf School Experience

[EmFroese]

If you are using Jamf Pro, what are the most complex or time-consuming aspects of it for you? (Scripting, navigating the interface, figuring out issues, etc.) Do you think an AI assistant inside Jamf Pro – one that you could ask questions or even delegate tasks to – would significantly improve your experience? Which specific capabilities would you want it to have?

If you are using (or considering) Jamf School, are there any capabilities you feel it’s missing compared to Jamf Pro? Can you imagine AI features that would fill those gaps? (For example, suggestions for advanced configurations that Jamf School doesn’t normally do, or easier ways to integrate with other systems.) Would these AI enhancements make you more likely to choose Jamf School or stay with it as your needs evolve?

[AJPinto]

Many organizations are not ready to allow AI, I do caution about trying to sell the year on AI like apple did with 2024-2025.

The most obnoxious tasks I routinely detail with in Jamf Pro is object mapping. I’m in a policy and need to look at a script, or group, package, whatever. Why do I need to manually navigate to the other object, why is the attribute in the policy not a link.

[dletkeman]

I do think AI groups might be helpful, if only just to build groups.  For an example of that I would look to Jiri Cloud.  It is pretty handy to have AI search tool to build filters.  As long as it makes sense.

For power users or long time users of Jamf Pro I can't think of anything other than that where AI might improve my workflow.  But beyond groups or searches I haven't given it much thought.