Would you be interested in AI that monitors for security threats in the background and takes action automatically? Or do you prefer to control all changes manually? Essentially, how comfortable are you with an “auto-pilot” for security that intervenes when needed (for example, auto-quarantining a malware-infected device or adjusting a filter rule)? What would make you trust such a system?   ... View more

Do your teachers and staff feel overwhelmed by tech issues or new system features? What kind of AI-driven support would be most helpful to them – a 24/7 help chatbot, guided tutorials within apps, voice-activated assistance, etc.? How might this change their comfort level in using technology? ... View more

In managing large device deployments, where do you think AI could save you the most time or reduce errors? (For instance, automated troubleshooting, predicting device failures, smarter scheduling of updates, etc.) Can you envision an “ideal” AI assistant during a big device rollout or when running year-end device collection? ... View more

What are the biggest pain points in your school/district’s IT management today? (E.g. device setup, user support, software updates, security incidents, compliance paperwork.) Which of these tasks would you most like to see AI help with first? ... View more

I am able to create Print Queues (printer with default settings) and make those available in Self Service for staff to install. So for those people who want Color 1-Sided EcoStaple, they can select that "Printer" in Self Service and they are set. BUT, I would also like to create a bunch of Presets so staff can change the default per job. I can create all the Presets, just not sure how to make that available in Self Service for staff to install. Any direction would be appreciated. ... View more