This problem seems to have been fixed in the following version. 11.2.1
(2023-11-16)Resolved Issues[PI115080] Resolved an issue that required
the use of both the MANAGEMENT_ID and UDID keys in the Preferences field
on the App Configuration tab for Sel...
In my environment, I was able to work around this by adding the
following to the app configuration of the Self Service Moblie App.
MANAGEMENT_ID$MANAGEMENTID