Jamf Nation Community

landscaperose · 03-21-2024

There is a user who has an unencrypted internal drive. His jamf profile should be requiring him to enable FileVault. However, we he restarts or logs out of his device, he is not prompted for FileVault to be enabled. He is already enrolled in jamf but...

landscaperose · 01-02-2024

I'm encountering an issue with enrolling a users M2 MacBook Air. Following profile enrollment, I've hit a roadblock—I can't mount the disk, receiving an error message (-69842): "couldn't mount disk." Consequently, I'm unable to use Time Machine for b...

landscaperose · 03-25-2024

If I manually enable FileVault, How can I get the escrow key back in Jamf?

landscaperose · 03-21-2024

The profile is set to be activated on login. How can I remove it form scope for just this one device, save, then add it back? Thank you very much for your help.

landscaperose · 01-05-2024

I've tried with multiple USB devices and gotten the same error. The drives work on the Mac when it's enrolled with other users profiles. I've also tried to do this in safe mode with no success. Unfortunately this seems like it is specific to this one...

landscaperose · 01-05-2024

However, the Volume I made for the backup has Read Write Execute permissions.

landscaperose · 01-05-2024

I checked the security software event logs and it sees the drive and is allowing it.Something else to note that may be a clue is the permissions for the external drive are stuck at Read Only Access Permission. I've tried to change the permission by m...

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How can I push the filevault prompt on an already enrolled device?

Error Mounting Disks After Enrollment

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Re: How can I push the filevault prompt on an already enrolled device?

Re: Error Mounting Disks After Enrollment

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Re: Error Mounting Disks After Enrollment