I want users to be moved to a smart group if they press a button on
self-service.For example, a user presses a "HELP!" button, they are
immediately moved to a smart group and I get informed about it.
Now I'm at a blocker.The file created, the computer was added to the
smart group.I was informed and handled it. I want the computer out of
the smart group. In other words, the file must get deleted. Is it
possible to put a timer on the file? I used t...