I'm creating a new discussion on this topic because in our case this
issue was linked to our cloud instance getting upgraded to version
10.23. This simple details are that we are unable to save our Cloud
Services Connection credentials and so when we...
I can't tell if this is a Jamf Pro Cloud problem or just an Apple
Business Manager problem. I've exhausted the oracle of the Googles to
find some guidance so I'm turning to the real experts here at Jamf
Nation... We distribute a lot of our mission cr...
We've experienced a serious issue where nearly 90 out of about 100 Mac
computers have had enough data erased from their volumes, including any
attached or mounted network volumes, that they are non-functional. It
wasn't a complete volume wipe but a r...
I left for a vacation just as Apple fixed this. I received a followup
phone call from them to let me know that the Apple Business Manager
issue was resolved. Everything with Mac App Store apps started working
Update: I just got off the the phone with Apple Support and Christian,
in Apple Business Support, confirms that this is a known issue. Except
the odd thing is I've had this issue for about 10-days and the tech said
they've been aware of the issue onl...
We haven't had any problems until now. Actually, for us with about 250
devices, the App Store apps have worked really well. They keep about as
up-to-date as when we were trying to push out Volume licensed versions.
They seem to impact the users less ...
FYI there weren't any logs remaining locally on any of the affected
computers we inspected. On the few computers we started into Recovery
Mode to examine log files all the usual log locations were either
missing or the entire path was gone. Logs on o...
@mm2270 I think you're onto something. I don't have time to test this
today but we will try testing it with the script as is (on systems we
can wipe) and modify it to just hard-code in the variables. In our
environment they don't need to be variables...