There are many thread out there and I've looked through many of them. It
seems that remote access is still a bit of a challenge. In our
organization we have used Kaseya, Splashtop, SolarWinds, Teams, and are
now dipping into TeamViewer. Nothing has b...
We had a DEP enrolled Mac with a bad screen. Apple replaced the logic
board on it as well as the screen. Now it no longer appears in our DEP
devices. I get mixed answers from Apple, but they seem to say that once
the logic board is replaced, you lose...
We recently deployed a Mac to a remote user. It was purchased via VPP
and configured using the JSS and DEP upon initial startup. Very nice
system they've put together. However, the user then managed to install
adware and other junk. Since it has only...
We are working on a script that will fix file naming issues for users
new to OneDrive. We have some users who have all kinds of MS illegal
characters in their file names and folder names. One user has 800+ such
names to fix. Rather than have them do ...
I manage an environment with about a 60/40 mix of Macs to PCs. Many of
those PCs could be replaced with Macs, but the users need to either run
windows programs or connect to Windows VMs. I have had good success with
Microsoft Remote Desktop, but one ...
@marklamont , your reply seems to get to the bottom of this issue. Have
you reported it and gotten any feedback to know if it is in fact
something Jamf can/will fix? I'm still getting the wrong models a year+
after this post.
Sounds like they should have added the original serial to the board upon
repair? Some google checking seems to indicate that is possible, but not
always done. In this case it looks like it may not have been done.
@JS_WWU Right now it is just MacOS, however I was told they want to add
iOS as well. It may be in development and months away, or simply
something they 'want' and years away if ever. I expect there is a better
answer out there, but thats what I was t...