Jamf Nation Community

There are many thread out there and I've looked through many of them. It seems that remote access is still a bit of a challenge. In our organization we have used Kaseya, Splashtop, SolarWinds, Teams, and are now dipping into TeamViewer. Nothing has b...

We had a DEP enrolled Mac with a bad screen. Apple replaced the logic board on it as well as the screen. Now it no longer appears in our DEP devices. I get mixed answers from Apple, but they seem to say that once the logic board is replaced, you lose...

We recently deployed a Mac to a remote user. It was purchased via VPP and configured using the JSS and DEP upon initial startup. Very nice system they've put together. However, the user then managed to install adware and other junk. Since it has only...

We are working on a script that will fix file naming issues for users new to OneDrive. We have some users who have all kinds of MS illegal characters in their file names and folder names. One user has 800+ such names to fix. Rather than have them do ...

I manage an environment with about a 60/40 mix of Macs to PCs. Many of those PCs could be replaced with Macs, but the users need to either run windows programs or connect to Windows VMs. I have had good success with Microsoft Remote Desktop, but one ...