Jamf Nation Community

user-TpjDQfqPUk · 08-26-2021

I just recently purchased two Apple Remote Desktop licenses for myself and my IT Specialist. I just added the licenses to Jamf and have not scoped it to any devices. Jamf is now saying that 1 of the licenses is in use, even though the software has no...

user-TpjDQfqPUk · 05-13-2021

Company: Christian Academy of KnoxvilleDepartment: Location: Knoxville, TNExternalURL: http://cakwarriors.comJob DescriptionThe IT Specialist is responsible for providing Tier I-II technology support to all end users. This candidate will work across ...

user-TpjDQfqPUk · 11-28-2022

I was told to simply ignore the license in use and go ahead and install anyway. The installation worked, and the licensing eventually resolved itself.

user-TpjDQfqPUk · 08-26-2021

@pkleiber I appreciate your help, however this again runs me into a dead end. I scoped the remaining license to my machine, so I could be certain that the search was successful. I then ran a search for "Application Bundle ID is com.apple.RemoteDeskto...

user-TpjDQfqPUk · 08-26-2021

@pkleiber We do not use our VPP Apple ID for anything other than Apple School. You mentioned clicking on the 1 to see what device the license is installed on. Can you explain where to do this? The 1 in my Jamf Pro instance appears to be a text field ...

user-TpjDQfqPUk · 08-25-2021

I am having the same issue with Mac App Store Apps. I have two $80 Apple Remote Desktop licenses, and Jamf and Apple School both show that 1 license is in use, even though it is not scoped to any devices or users. I am not about to spend another $80....

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App not scoped to any machines but license is in use

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