I realize this is not a JAMF issue, but since I have not been able to
get the answer from our Apple rep, I thought I would throw this out
there. We established a GSX account for our school seven years ago under
what was then referred to as the iOS Di...
Is there a way in JSS to remove a forgotten RESTRICTIONS passcode on an
iPad? I appreciate being able to remove the LOCK passcode (as long as
the iPad is still able to connect to a Wi-Fi network). Now I'm hoping
there could be a way to remove the Res...
We have implemented a one-to-one iPad rollout where we have up to 125
iPads in a grade using the same school controlled AppleID. For each
grade, we use a different AppleID, but the same across the whole level.
We have run into situations (particularl...
Thank you johnstone! The Configurator solution work! I too got the
"error message" but just let things run through. It took a while as it
ran through a "data recovery" phase, but it came back to asking for a
passcode. Once that was accepted, I was co...
Still no solution, and no idea what is causing this for us. I was told
that Apple engineers are looking into it, but they gave me the
impression that this is a rare case and of little significance to them.
I have done a lot of iCloud restores over th...
Wanted to provide an update to this situation... For a couple more cases
where the restores got stuck at the same place, turning OFF iCloud Photo
Library didn't help. But what I tried additionally, which may have
helped to get the process to complete...
I may be having the same issue with performing iCloud restores in a
supervised (and DEP) environment. The first half of the iCloud restore
goes normally: signing into wi-fi; enabling location services; selecting
restore from iCloud; signing into iClo...
With Apple's "AppleID for Students (under 13)" some of the problem has
gone away since students have their own accounts and passwords. We still
have the iPads in the younger grades using institutional AppleIDs. The
prompts still occassionally come up...