Just spoke with Apple and found that this issue has been resolved for
iOS devices enrolled with JAMF that are running iOS 11.4 or later.
Unfortunately all of our devices were enrolled when they were on 11.3
which means we will still be dealing with t...
@thejenbot I agree that this is an issue that JAMF seems to be avoiding
or unable to resolve. I have submitted support requests for this issue
receiving no solution other than to contact Apple. Our organization just
collected all old iPad Air 2s and ...
Getting error 90% of the time when wiping iPads with clear activation
lock. We are having to call Apple at least once a month to request an
activation lock bypass.Error:"Activation Lock could not be cleared. 404
- Device not found or activation lock ...
From what I have rigorously tested, the behavior of the iPad is as
follows: When the iPad is connected to a known network and goes to
sleep, it is able to receive commands to update inventory, clear
passcodes or otherwise and therefore still has a co...
Working in Casper Suite 9.11: Locate the device you wish to un-manage in
your JSS and select "Unmanage Device" under the management tab. As soon
as the device is connected to a network to update inventory, the
configuration profiles and self service ...
