Jamf Nation Community

I have a supervised iPad that the user asked for the passcode to be cleared on...only to find out they had already tried incorrect passcodes too many times and disabled the iPad. The "clear passcode" request goes through, but the device still says "i...

I work in a school district and we have deployed a lot of iPad centers/labs, and have been setting each device up by hand (completing setup assistant/enrolling to specific lab user, signing in with appropriate Apple ID, downloading apps, etc.). It wo...

We are testing user-inititated enrollment with personal devices, and no matter what I've tried, I cannot get the profile on the personal device to update - the Personal Device Profile Status in the mobile device > inventory > security tab remains "ou...

I have been having issues backing up my database for some reason, which I noticed when I tried to manually back it up before upgrading to 9.5 yesterday. It actually turns out that the auto backups, which were set to run nightly at 2am, had actually b...

I'm trying to mount some authenticated shares, but am having a helluva time. We have a NAS that we want to mount when the user logs in. These are shared student machines, and we have the mobile home directories set to expire on logout to keep the mac...